Collision Center

Collision Center

Had An Accident? No Problem!

Bring your motorcycle to Yankee Harley-Davidson Service Department for an estimate. We will write your repair order and handle all of the logistics when it comes to having your motorcycle repaired and back on the road.

Now Is The Time To Make Those Upgrades!

While your bike is in our shop, sit down and chat with one of our customization specialists before ordering parts for the repair, and make those upgrades to your motorcycle you've always wanted at the same time! 

What Is The Process?

Once your motorcycle arrives, the process begins. We will require your contact information as well as the claim information that your insurance agent provided you when you reported the accident. In some cases, the insurance company will provide you with an estimate for the repairs on your motorcycle. A Yankee repair specialist will do a full inspection to ensure you receive an accurate estimate of the damage to your bike. Yankee Harley-Davidson will then contact you and the appropriate insurance representative. 

All parts used for repairs are ordered directly from the Harley-Davidson Motor Company. If you have modified your motorcycle with aftermarket parts & accessories, Yankee Harley-Davidson will order parts from the appropriate manufacturer. Depending on the model, year, and color of your Harley-Davidson, painted parts in some cases may take longer to arrive from the factory. 

** Please Note: We CANNOT order parts until the insurance check/payment has been received by Yankee Harley-Davidson and endorsed to us if necessary. Payment made by the insurance company is less your deductible (if applicable). You, the customer, are responsible for paying the deductible, which isn't due until all collision repairs are completed, and your motorcycle is ready for pick up. 

Contact us with any questions or for more information.

Contact Yankee Harley-Davidson at 860-583-8484 press 2 for Service or contact us below. 

We look forward to helping you get back on the road! 

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No, have your bike dropped off or towed to our dealership. Never ride a bike that could be unsafe due to damages. We will gladly help arrange for your motorcycle to be picked up from your house or impound lot and brought to Yankee Harley-Davidson. 

We do have a courtesy pick-up and delivery service, however we do not pick up collision bikes. In most cases, bikes damaged in an accident require special equipment to recover from the roadway. We will help arrange for you motorcycle to be taken to Yankee Harley-Davidson by a company proper equipment.  

The size of the repair will dictate the timeframe. A thorough estimate can normally be completed in three business days. Some minor repairs may have same day estimations. 

If the repair to fix your motorcycle is performed at Yankee, the estimate is free. If you don't plan on having your motorcycle repaired through our dealership, we charge one hour of technician labor regardless of how long it takes to do the estimate. 

Yes, the estimate fee will be credited back to you as a labor credit and subtracted from your deductible.

Yes, this is often a great opportunity to make those upgrades. Any upgrades must be decided on before parts are ordered for the repair process. Remember damage from the collision must be fixed and the payment of the deductible is still the customer's responsibility. 

When you meet with a Yankee advisor, they will provide you with an estimate of the time required to complete the repairs based on the nature of the repairs required. If painted parts are required from Harley-Davidson Motor Company, this can effect the timeframe. It could take anywhere from two weeks to a month-and-a-half to be delivered. Some factory custom painted products and Anniversary colors may take longer. 

Your insurance company will determine the amount of the deductible. If you are not sure about your deductible, call your insurance agent and they can advise you.

Customer contact information with phone number and email address, insurance company name, and a claim number is required to ensure a quick and easy repair process.